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Note: These instructions may not
reflect the exact appearance of Windows on your computer due to
differences in Windows releases. If you reach an impasse
installing and configuring Windows Network Software, please
either call the McIntire Computing Help Desk (8:00am – 5:00pm
Mon-Fri except UVa holidays), or send email to helpdesk@comm.virginia.edu. |
Contents
Removing Previous Versions of the
McIntire VPN
Installing the McIntire VPN
Connection
Troubleshooting VPN Connections
Removing Previous Versions of the
McIntire VPN
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Click the Windows Start button, click
Control Panel, double-click the Network Connections icon
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A Network Connections Window Appears
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If a McIntire VPN connection appears
under Virtual Private Network Heading, Right click it and
select Delete
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Close the network connections windows
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Installing the McIntire VPN
Connection
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Click the Windows Start button, click
Control Panel, double-click the Network Connections icon
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A Network Connections Window Appears
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Click the Create a new connection
button
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Click Next
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Choose the second radio button, Connect
to the network at my workplace and click Next
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Select the Virtual Private Network
connection Radio Button and click next
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Enter "McIntire VPN" into the Company
Name Box and click Next
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Enter 128.143.40.3 into the Host name
or IP address box and click Next
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Click Next on the Connection
Availability option (not pictured)
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Check the box to add a shortcut to the
desktop if you choose and click Finish
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A connection box will appear. Enter
MCINITRE\USERID (Where USERID is your logon ID) into the
User Name Field.
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Enter your domain logon password into the
password box
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Check the box to save the username and
password if you choose
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Click Connect to connect to the
McIntire VPN
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After a VPN Connection has been established,
you can use McIntire resources as if you were in Monroe Hall,
such as outlook, sharepoint intranet, and your F and G
drives.
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Troubleshooting VPN Connections
| Possible Problem |
What to Check |
Solution |
Contact |
| Error 800: Unable to establish the VPN
Connection. The VPN server may be unreachable, or
security parameters may not be configured properly for this
connection. |
Are you connected to the internet? You
must have an established internet connection before
attempting to connect to the VPN server |
Connect to the Internet |
If your internet connection is down, contact your
Internet Service Provider |
| Error 649: The Account does not
have permission to dial in |
You must be a McIntire Faculty,
Staff, or Graduate Student to Access the McIntire VPN Server |
Obtain correct permissions |
McIntire Helpdesk (434) 924 7988 |
| Error 691: Access was denied because the
username and/or password was invalid on the domain. |
Check your userID and password carefully.
It is the same information used to log into webmail (https://webmail.comm.virginia.edu) |
Enter Correct Login Information |
McIntire Helpdesk (434) 924 7988 if you have forgotten
your password |
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