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The Network Roundtable
Date:
November 4, 2005
Location:
University
of Virginia, Charlottesville, Va
Synopsis:
Agenda
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8:30 - 9:30
am |
Continental Breakfast
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9:30 - 10:30 am |
Emerging
Ideas in Knowledge Management and Social Capital
Larry Prusak (Working Knowledge Program, Babson College)
Larry will review his recent work in areas of knowledge
management and social capital. Specifically, he will
characterize research:
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Assessing the critical role of relationships in
knowledge management and social capital.
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Considering transaction costs and how they can be
reduced in well functioning groups such as Communities
of Practice.
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10:30 - 10:45 am |
Break
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10:45 -
11:45 am |
ONA and
Communities of Practice
Rob Cross (UVA) and Matt Koch (Capital One)
This session will provide a research update and report out
on the Communities of Practice research stream.
- Rob
will review five systematic ways that network analysis
can be used to assess and improve CoPs and outline the
Roundtable research report and method document.
- Matt
will describe two recent applications of network
analysis to CoPs at Capital One and how these ideas are
likely to develop in the organization.
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11:45 am - 12:45 pm |
Lunch
(Boxed Lunch and Initiative-Based Conversations)
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12:45 - 2:00
pm |
Deep
Smarts: Cultivating and Transferring Enduring Business
Wisdom
Dorothy Leonard (Harvard)
Dorothy will provide insights from recent research on Deep
Smarts: tacit expertise consisting of practical wisdom,
accumulated knowledge, know-how, and intuition gained
through extensive experience. Her talk will focus on how
Deep Smarts develop, what happens when people with this kind
of expertise depart and potential ways to more effectively
transfer and retain this expertise.
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2:00 - 2:15 pm |
Break
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2:15 - 3:45
pm |
Networks
in Real Life II (Panel Session)
Vic Gulas (MWH): Vic will discuss ways that he has used
network analysis to assess the CIO function, Communities of
Practice and emerging applications to Leadership.
Zeke Wolfberg (Defense Intelligence Agency): Zeke
will characterize ways that the DIA is applying network
analysis to create a more adaptive culture.
Bill Bell (CIO Office Dominion): Bill will review how
Dominion is using network analysis to assess the role and
effectiveness of key technical architects.
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3:45 - 4:00
pm |
Wrap Up and
Next Steps
(Rob Cross and Ryan Nelson) |
Speakers:
William B. Bell
Director-IT Risk Management
Dominion Resources Services, Inc.
William B. Bell, Director-IT Risk Management, joined Dominion
in 1984. Prior to his tenure with Dominion, Bill worked for the
Commonwealth of Virginia for 14 years.
Bill was hired by Dominion (then Virginia Power) in 1984 as a
director in the Information Systems Department. He has served in
a number of management roles in the Information Technology
organization, including application development, infrastructure
operations, SAP implementation, IT planning and engineering, and
risk management. His current responsibilities include
information security policy, security administration, regulatory
compliance, change management, problem management and business
resumption planning for Dominion’s IT program.
Bill received his B.A. in philosophy from Transylvania
University in Lexington, Kentucky, and his M.A. in philosophy
from the University of Virginia.
Laurence Prusak
Larry Prusak is a researcher and consultant and was the
founder and Executive Director of the Institute for Knowledge
Management (IKM). This was a global consortium of member
organizations engaged in advancing the practice of knowledge
management through action research. Larry has had extensive
experience, within the U.S. and internationally, in helping
organizations work with their information and knowledge
resources. He has also consulted with many U.S. and overseas
government agencies and international organizations (NGO’s). He
currently co-directs “Working Knowledge,” a knowledge research
program at Babson College, where he is a Distinguished Scholar
in Residence.
A noted authority in his field, Larry has lectured and been
published widely. His most recent book publications include
co-editing Knowledge Management and Organizational Learning
(Oxford University Press, 2005), and co-authoring Storytelling
in Organizations (Elsevier, 2004). His publications also
include: What’s the Big Idea (Harvard Business School Press,
2003), co-authored with Tom Davenport, Creating Value with
Knowledge (Oxford University Press, 2003), co-edited with Eric
Lesser, and In Good Company: How Social Capital Makes
Organizations Work (Harvard Business School Press, 2001),
co-authored with Don Cohen. In Good Company: How Social Capital
Makes Organizations Work was listed as one of 2001 Best Business
Books awarded by Harvard Business School Review. He has also
co-authored two other books with Tom Davenport: Working
Knowledge (Harvard Business School Press, 1998), and Information
Ecology (Oxford University Press, 1997). Working Knowledge has
sold over 100,000 copies and has been translated into 12
languages; the paperback edition with a new Preface was
published in 2000. Managing Information Strategically (John
Wiley & Sons, 1994), co-authored with James McGee, is a basic
text on the role of information in gaining competitive
advantage. Larry’s more recent articles include, “Learning from
the Internet Giants” (Sloan Management Review, Summer 2004),
“The Performance Variability Dilemma” (Sloan Management Review,
Fall 2003), “Where do CEO’s get their Ideas?” (Harvard Business
Review, February, 2003), “Knowing What We Know” (Organizational
Dynamics, Fall 2001), “People who make Networks Work” (Harvard
Business Review, Fall 2001), “Preserving Knowledge in an
Uncertain World” (Sloan Management Review, Fall 2001), “Where
did Knowledge Management come from? (IBM System Journal, 2001),
“How to Invest Social Capital?” (Harvard Business Review, June
2001), and “Eleven Sins of Knowledge Management” (California
Management Review, Spring 1998).
Previously, Larry was a Principal and founder of Ernst & Young’s
Center for Business Innovation, specializing in issues of
corporate knowledge management. While there, he was responsible
for helping to build a consulting practice centered on
organizations managing their knowledge resources. Larry’s
professional background also includes work as a researcher and
librarian at Baker Library at the Harvard Graduate School of
Business Administration, and as a teacher of the History of
Ideas at several universities.
Larry’s awards and honors include: Simmons College Distinguished
Alumni Award (2002); the Lewin Award from Organization Science
(2000); an honorary Ph.D. from Long Island University (2000);
the SLA Professional Award for Contributions to the Field of
Information Science (1991); the H.W. Wilson Award for the year’s
best article on information science (1990). In 2000, he served
as a McKinsey Award Judge for the Harvard Business Review, and
Work Frontiers International voted Larry one of the ten most
admired knowledge leaders in the world.
He holds a B.A. in history from Long Island University, an M.S.
in information science from Simmons College, and an M.A. in
economic and social history from New York University (where he
completed all the examinations and course work toward a Ph.D.).
He has lectured at the Harvard Business School, M.I.T., New York
University, the University of California Berkeley, the
University of Southern California, the Wharton School,
Copenhagen Business School, Monash University (Melbourne),
Queens University (Belfast), Tel Aviv University, and Victoria
University (Wellington).
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