With guidance from Associate Firms, the Center will select projects of common interest to investigate. Data Warehousing Research 2000 CMIT White Paper - Peopleware: The Hiring and Retention of IT Personnel Nelson, R. R., Whitener, E. M., and Philcox, H., "The Assessment of End-User Training Needs," Communications of the ACM, Vol. 38, No. 7, (July, 1995).