Gigi G. Kelly

Visiting Assistant Professor, General Faculty

Office phone: 434-243-4340
e-mail: gigi.kelly@cox.net

Education:

Ph.D., Management of Information Technology and Organizational Change, Terry College of Business, The University of Georgia
M.B.A., General Business, Old Dominion University
B.B.A., Management Information Systems, James Madison University

Areas of Expertise:

Professor Kelly's expertise is in the area of business process and change management. Her current research focuses on facilitation and the effective integration of people, technology, process, and data. She teaches courses in process and data management and the strategic use of information technology. She has taught a variety of courses at The College of William and Mary and the University of Richmond and has been recognized for her excellence in the classroom.

Professional Activities:

Professor Kelly has over 24 years of information technology experience. She has published in such journals and publications as Journal of MIS; Decision Systems Support; and Computerworld and has presented her work at national and international conferences. Professor Kelly has worked with a variety of organizations, including Accenture, Coca-Cola International, Flagstar Corporation, U.S. Defense College, Idaho Power Company, Turner Broadcasting Systems, City of Charlotte, Computer Science Corporation, U.S. Army, Pennsylvania State University, and Binns Fashion Shop. Professor Kelly currently holds the position of Secretary for the Executive Council of ICIS.

Selected Publications:

“Breaking the Rules: Success and Failure in Groupware-Supported Business Process Reengineering," Decision Support Systems, 2003 (with A. Dennis and T. Carte).

“Facilitating and Coordinating Distributed Joint Applications Development,” Informatica: An International Journal of Computing and Informatics, 2000 (with J. Suleiman and R. Evaristo).

“The Telecommuting Life: Managing Issues of Work, Home, & Technology,” Annals of Cases on Information Technology Applications and Management in Organizations, 1999 (with K. Locke).

“A Facilitator’s General Model for Managing Socio-Emotional Issues in Group Support Systems Meeting Environments,” Journal of MIS, 1998 (with R. Bostrom).

“Key Issues in Information Systems Management--An International Perspective,” Journal of MIS, 1997 (with R. Watson, R. Galliers, and J. Brancheau).

“Facilitating Research with Group Support Systems,” Small Group Research, 1996 (with R. Anson, J. Fellers, and R. Bostrom).

"Soft Information in Executive Information Systems: Conceptualizations, Findings, and Propositions," Information Systems Management, 1996 (with H. Watson, M. O'Hara, and C. Harp).