Professor Heng is curious about uncovering the ways in which we can humanize the workplace by acknowledging, appreciating, and wherever possible, harnessing employees' full humanity. Specifically, her work explores (a) the role of self- and other-compassion in alleviating suffering at work, (b) the grief-work interface, and (c) dimensions of employees' personal lives that are ignored in the workplace.
Professor Heng has received several awards for her research. She won the William H. Newman All-Academy Best Dissertation Award (2022) and was runner-up for the Organization Science/INFORMS Dissertation Proposal Competition (2020). Her research has been published in journals such as Academy of Management Journal; Journal of Applied Psychology; and Organizational Behavior and Human Decision Processes. Her popular press writing has been published in Harvard Business Review and Harvard Business Publishing (Education). Professor Heng’s work has also been featured in media outlets such as The New York Times, Financial Times, and The Wall Street Journal.
Professor Heng has taught courses in Organizational Behavior at the University of Washington, where she received several teaching awards. At McIntire, Professor Heng teaches Organizational Behavior in Integrated Core Blocks 3 and 4.