Steven L. Johnson

Associate Professor of Commerce
Information Technology

Steven Johnson
+1 215-490-7454
Ph.D., Information Systems, University of Maryland
M.B.A., The College of William & Mary
B.S., Computer Science, The College of William & Mary
Areas of Expertise: 
Online Communities
Social Media and Open Innovation
Social network analysis
Professional Activities: 

Professor Johnson’s primary research area is online communities and other social media that support innovation and knowledge management. Additional research interests include social network analysis, theory building with big data, wearable activity trackers, filter bubbles, and cyber team resilience.

His research has appeared in top-tier management journals of Management Information Systems QuarterlyOrganization Science; Information Systems Research; and Harvard Business Review, as well as at international conferences sponsored by leading academic organizations, including the Academy of Management and the Association of Information Systems.

Professor Johnson serves as an associate editor for MIS Quarterly and is an active member of the Organizational Communications and Information Systems division of the Academy of Management. He has taught numerous undergraduate and graduate courses, including systems and strategy, business analytics, and information technology management.

Selected Publications:

"A Configural Approach to Coordinating Expertise in Software Development Teams," Management Information Systems Quarterly, 2017 (with S. Kudaravalli and S. Faraj).

"How to Get Experts to Work Together Effectively," Harvard Business Review, 2017 (with S. Kudaravalli and S. Faraj).

“The Emergence of Online Community Leadership,” Information Systems Research, 2015 (with H. Safadi and S. Faraj​).

“Emergence of Power Laws in Online Communities: The Role of Social Mechanisms and Preferential Attachment,” MIS Quarterly, 2014 (with S. Faraj and S. Kudaravalli).

"Network Exchange Patterns in Online Communities," Organization Science, 2011 (with S. Faraj).

Recent news about Steven L. Johnson:
Preparing students to successfully leverage information technology to produce business value in any industry, as well as to find solutions to society’s biggest challenges, McIntire’s IT Area is one of the most important contributors to the School’s cutting-edge business education... Read more
What is the best way to organize a team of experts working on a knowledge-intensive project? Should they be hierarchical and centralized? Or will a flexible, decentralized, self-organizing team perform better? McIntire IT Professor Steven L. Johnson, along with colleagues... Read more