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R. Ryan Nelson

Director, Center for the Management of Information Technology; Murray Research Professor
Information Technology

Ryan Nelson
+1 434-924-7587
Ph.D., Management Information Systems, University of Georgia
M.P.A., Management Information Systems, The Ohio State University
B.S., Public Administration, James Madison University
Areas of Expertise: 
Information technology
Project management
Business process management
Digital innovation
Professional Activities: 

Professor Nelson is active in the undergraduate, graduate, and executive education programs at the McIntire School of Commerce. In 2014, he received an All-University Teaching Award from the University of Virginia. He currently serves as the Director of the Center for the Management of Information Technology, a position he has held since the founding of CMIT in 1991. During his tenure at the McIntire School, he has also served as Associate Dean of the Undergraduate Program for five years, as Information Technology Area Coordinator for nine years, and as Director of the M.S. in MIT Program for 10 years. Professor Nelson has published articles on project management, IT adoption, information and system quality, and IT human capital in a variety of academic and professional journals, including MIS QuarterlyMIS Quarterly ExecutiveCommunications of the ACM;Journal of Management Information SystemsInformation & ManagementInternational Information SystemsData BaseCIO; and Case Research Journal, among others. In addition, he edited a book titled End-User Computing: Concepts, Issues & Applications, published by John Wiley & Sons. Professor Nelson also serves as a reviewer for many professional journals and is a member of the editorial board for MIS Quarterly Executive. Before joining the McIntire School, he served on the faculty of the University of Houston and worked for the Nuclear Regulatory Commission. Professor Nelson has served as a consultant to a number of organizations, including Bank of America, the Texas Air Corporation, Alere, CFA Institute, Home Federal Savings & Loan, and the Administrative Office of the U.S. Courts.

Selected Publications:

The Phoenix Project: Remediation of a Cybersecurity Crisis at the University of Virginia (and Teaching Note), Darden Business Publishing, 2017 (with R. Wright).

IT Project Retrospectives: Infamous Failures, Classic Mistakes, and Best Practices, Amazon Direct Publishing, 2017.

“The Delphi Method Research Strategy in Studies of Information Systems,” Communications of the Association for Information Systems, 2015 (with R. Skinner, W. Chin, and L. Land). 

“IT Project Estimation: Contemporary Practices and Management Guidelines,” MIS Quarterly Executive, 2014.

“BTPN: Banking for the Bottom of the Pyramid in Indonesia (and Teaching Note),” 2013 (R. R. Nelson, C. Zeithaml and G. Bell). First-place winner in the 2013 NextBillion Case Writing Competition at the University of Michigan.

Management: Infamous Failures, Classic Mistakes, and Best Practices,” MIS Quarterly Executive, 2007.

“Project Retrospectives: Evaluating Success, Failure, and Everything in Between,” MIS Quarterly Executive, 2005.