Professor Johnson’s primary research area is online communities and other social media that support open innovation. Additional research interests include social network analysis, echo chambers, diversity, and emerging information technology.

Their research has appeared in top-tier management journals of MIS QuarterlyOrganization ScienceInformation Systems Research; and Harvard Business Review, as well as at international conferences sponsored by leading academic organizations, including the Academy of Management and the Association of Information Systems.

Professor Johnson has served as an associate editor for MIS Quarterly (2016-2019) and is an active member of the Organizational Communications and Information Systems division of the Academy of Management. They have taught numerous undergraduate and graduate courses, including systems and strategy, business analytics, and information technology management.