Professor Claggett’s primary research stream examines how information systems affect coordination, specifically in the health care context. This work originated from her dissertation, which was supported by a National Science Foundation’s Graduate Research Fellowship. Her other research projects include studying how computer self-efficacy alters user performance and how top management initiates and sustains digital infrastructure innovations.
Professor Claggett’s work has been presented at leading business schools and conferences. Before earning her Ph.D. in Management Information Systems, Professor Claggett had a career as a Database Administrator and Web Application Developer at Deere-Hitachi Construction Machinery Corporation. While pursuing her Ph.D., she served as an adjunct faculty member at Wake Forest University. She has taught graduate and undergraduate courses in a variety of areas, but is especially interested in teaching topics related to managing data in today’s data intensive environments. She is a member of the Association for Information Systems and the Academy of Management.